The Premium Payment Is Becoming Insurance’s Most Valuable Touchpoint
5:40
Rob Eberly of Paymentus says connected billing is turning payments into a new test of customer loyalty, cash flow and operational efficiency.
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For "paymentus"
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Play video CFOs Must Seek Internal, External Opportunities To Drive Digital Efficiencies
CFOs Must Seek Internal, External Opportunities To Drive Digital Efficiencies
The ability to access information easily is more important than ever because customers don't have the patience to wait for data from spreadsheets or paper. Paymentus Chief Financial Officer Matt Parson says CFOs must be ready to provide information t
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Play video The Customer Experience Failure Companies Already Have the Data to Fix
The Customer Experience Failure Companies Already Have the Data to Fix
Paymentus’ Chris Trainor says persistent identity can turn scattered data into real-time context, improving service and fraud controls.
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Play video The Concierge Model Comes to Bill Pay
The Concierge Model Comes to Bill Pay
Paymentus VP Christine Weber argues that bill pay providers must design experiences that account for stress, dignity and trust.
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Play video Why It's So Hard to Fix the Consumers' Fragmented Bill Pay Experience
Why It's So Hard to Fix the Consumers' Fragmented Bill Pay Experience
Billers don't want it and neither do consumers, but paying household bills is a hodgepodge fragmented experience, Nicole Haskins, VP at Paymentus, tells PYMNTS, something that she said "one-stop-shops" can help to overcome.
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Play video The Concierge Model Comes to Bill Pay
The Concierge Model Comes to Bill Pay
Paymentus VP Christine Weber argues that bill pay providers must design experiences that account for stress, dignity and trust.
17:45
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Play video Billers Challenged to Make Cash Part of the Digital Payments Experience
Billers Challenged to Make Cash Part of the Digital Payments Experience
Jamison Jaworski, GM-SVP of retail and Green Dot Network at Green Dot, and Nicole Haskins, vice president, electronic billing and payment solutions and innovations at Paymentus, tell PYMNTS that connecting retail locations and instant payments makes
25:00
