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Visa: Issuer Customer Lifetime Value Hinges on Personalization and Real-Time Experiences
Best-in-class issuers prioritize the features that drive top of wallet and higher customer lifetime value, Neil Mumm of Visa DPS says.
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Straight Outta Stealth: Connyct Builds Social Media for the Next Generation
Connyct, a new social platform co-founded by David Polinsky and Matt Berman, is launching a "safe space" community-driven network focused on shared passions, with music as a core component. And, Karen Webster said, they're taking a page out of Facebo
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How Self-Service Technology Is Helping Physical Retail Take Back Sales
Walgreens is closing stores because consumers don't want to wait for a sales associate to unlock the Plexi behind which any number of products now sit. Cantaloupe CEO Ravi Venkatesan tells Karen Webster how new technology, an elevated self-service ex
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Why This Payments CEO Decided to Become Chief AI Officer Instead
Many businesses claim to be betting it all on AI, but PYMNTS' Karen Webster hears from David Khuat-Duy, founder at Ivalua, who actually is. In fact he's gone as far as to retire his CEO title for a different one: Chief AI Officer. And Khuat-Duy belie
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Mastercard: Credential Lifecycle Management Helps Merchants Dodge Decline Frictions
You've heard of customer lifecycle management. Turns out credentials have lifecycles, too. PYMNTS discussed the issue with Sumeet Bhatt, SVP of payments optimizations at Mastercard, and the implications for issuers. Here's his POV.
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This Healthcare CEO Has a New Prescription for Pediatric Care
Value-based care isn't just for seniors. Chris Johnson, CEO of Bluebird Kids Health, discussed his new fund raise with PYMNTS' Karen Webster and detailed the ways the healthcare space's evolving care delivery models can better serve America's childre
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CHIPS Liquidity Algorithm Frees Up Billions From Bank Balance Sheets
There's arguably nothing more important for an FI than liquidity and liquidity management. Michael Knorr, senior vice president and lead product manager for CHIPS, detailed for PYMNTS how the interbank payments system's liquidity algorithm is helping
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Thredd's McCarthy: 'Seismic Shift' Will Define FinTech Future
The age of relying on interchange is over. Thredd CEO Jim McCarthy tells Karen Webster that as FinTechs navigate risk, regulatory uncertainty and fickle investors, innovation and business model innovation will determine who thrives in the years ahead
20:00
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Solvento Eyes AI-Driven Financial Platform for Mexico's Trucking Industry
Mexico FinTech Solvento just raised $12.5 million to transform liquidity and instant payments to truckers in Mexico's freight industry. Jaime Tabachnik, co-founder and CEO, takes Karen Webster on the journey that envisions an end-to-end platform that
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Banks Target Account Opening Tech to Avoid Deposit Drift's 'Death by 1,000 Cuts'
Consumers play the field, and open accounts with many different banks for many different reasons. Open banking will make that even easier. And more competitive. How banks find their way on the getting or losing end of that deposit drift is the conver
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This Bank CEO Says Stablecoins Are the Newest Payment Rail
There's a new payments rail in town, and it's being built on the blockchain. PYMNTS hears from Miles Paschini, CEO at FV Bank, about his institution's latest integration of PayPal's PYUSD stablecoin, and the challenges and opportunities blockchain of
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Why Modernizing Payments Doesn't Always Have to Be About the Cloud
Ask 10 people to define payments modernization and you'll get ten answers. At Visa it's about partnerships. With that in mind, Neil Mumm, SVP, GM and head of Visa DPS, tells Karen Webster that the company is partnering with FinTechs and banks to help
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