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The Premium Payment Is Becoming Insurance’s Most Valuable Touchpoint
Rob Eberly of Paymentus says connected billing is turning payments into a new test of customer loyalty, cash flow and operational efficiency.
12:53
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The Premium Payment Is Becoming Insurance’s Most Valuable Touchpoint
Rob Eberly of Paymentus says connected billing is turning payments into a new test of customer loyalty, cash flow and operational efficiency.
5:40
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Clip: Paymentus Sees AI as a Force Multiplier for Incumbents
AI may strengthen incumbents, according to Paymentus’ Garrett Baird. The catch? Incumbents will need to expose and orchestrate their data.
1:19
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Paymentus Sees AI as a Force Multiplier for Incumbents
AI may strengthen incumbents, according to Paymentus’ Garrett Baird. The catch? Incumbents will need to expose and orchestrate their data.
5:51
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Paymentus Sees AI as a Force Multiplier for Incumbents
AI may strengthen incumbents, according to Paymentus’ Garrett Baird. The catch? Incumbents will need to expose and orchestrate their data.
23:19
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Clip: The Customer Experience Failure Companies Already Have the Data to Fix
Paymentus’ Chris Trainor says persistent identity can turn scattered data into real-time context, improving service and fraud controls.
1:12
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The Customer Experience Failure Companies Already Have the Data to Fix
Paymentus’ Chris Trainor says persistent identity can turn scattered data into real-time context, improving service and fraud controls.
3:50
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The Customer Experience Failure Companies Already Have the Data to Fix
Paymentus’ Chris Trainor says persistent identity can turn scattered data into real-time context, improving service and fraud controls.
9:15
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Clip: Paymentus Says Customers Don’t Care How Much Data You Have
Chris Trainor of Paymentus says while data is widely available, firms that can act on it immediately have an advantage.
1:09
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Paymentus Says Customers Don’t Care How Much Data You Have
Chris Trainor of Paymentus says while data is widely available, firms that can act on it immediately have an advantage.
3:05
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Paymentus Says Customers Don’t Care How Much Data You Have
Chris Trainor of Paymentus says while data is widely available, firms that can act on it immediately have an advantage.
8:30
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The Concierge Model Comes to Bill Pay
Paymentus VP Christine Weber argues that bill pay providers must design experiences that account for stress, dignity and trust.
7:45
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