The Concierge Model Comes to Bill Pay
17:45
Paymentus VP Christine Weber argues that bill pay providers must design experiences that account for stress, dignity and trust.
Related Videos
For "paymentus"
-
Play video Paymentus Says Customers Don’t Care How Much Data You Have
Paymentus Says Customers Don’t Care How Much Data You Have
Chris Trainor of Paymentus says while data is widely available, firms that can act on it immediately have an advantage.
8:30
-
Play video CFOs Must Seek Internal, External Opportunities To Drive Digital Efficiencies
CFOs Must Seek Internal, External Opportunities To Drive Digital Efficiencies
The ability to access information easily is more important than ever because customers don't have the patience to wait for data from spreadsheets or paper. Paymentus Chief Financial Officer Matt Parson says CFOs must be ready to provide information t
18:40
-
Play video The Premium Payment Is Becoming Insurance’s Most Valuable Touchpoint
The Premium Payment Is Becoming Insurance’s Most Valuable Touchpoint
Rob Eberly of Paymentus says connected billing is turning payments into a new test of customer loyalty, cash flow and operational efficiency.
5:40
-
Play video The 3 Things Every Successful Payments Method Must Have
The 3 Things Every Successful Payments Method Must Have
There may be many ways to pay, but the ones with the greatest adoption, share three key attributes, Ron Bergamesca, general manager of banking and FinTech at Paymentus, tells PYMNTS as part of the new "One Thing" series.
15:00
-
Play video The Concierge Model Comes to Bill Pay
The Concierge Model Comes to Bill Pay
Paymentus VP Christine Weber argues that bill pay providers must design experiences that account for stress, dignity and trust.
7:45
-
Play video Billers Challenged to Make Cash Part of the Digital Payments Experience
Billers Challenged to Make Cash Part of the Digital Payments Experience
Jamison Jaworski, GM-SVP of retail and Green Dot Network at Green Dot, and Nicole Haskins, vice president, electronic billing and payment solutions and innovations at Paymentus, tell PYMNTS that connecting retail locations and instant payments makes
25:00
