Making Digital Payments Feel Human Is Next Competitive Edge
12:08
With consumers increasingly frustrated by impersonal billing experiences, Paymentus’ Nicole Haskins shares service matters.
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Rob Eberly of Paymentus says connected billing is turning payments into a new test of customer loyalty, cash flow and operational efficiency.
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Play video Billers Challenged to Make Cash Part of the Digital Payments Experience
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Jamison Jaworski, GM-SVP of retail and Green Dot Network at Green Dot, and Nicole Haskins, vice president, electronic billing and payment solutions and innovations at Paymentus, tell PYMNTS that connecting retail locations and instant payments makes
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Play video The Concierge Model Comes to Bill Pay
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Paymentus VP Christine Weber argues that bill pay providers must design experiences that account for stress, dignity and trust.
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Play video The 3 Things Every Successful Payments Method Must Have
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There may be many ways to pay, but the ones with the greatest adoption, share three key attributes, Ron Bergamesca, general manager of banking and FinTech at Paymentus, tells PYMNTS as part of the new "One Thing" series.
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Play video The Concierge Model Comes to Bill Pay
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Paymentus VP Christine Weber argues that bill pay providers must design experiences that account for stress, dignity and trust.
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Play video Paymentus Says Customers Don’t Care How Much Data You Have
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Chris Trainor of Paymentus says while data is widely available, firms that can act on it immediately have an advantage.
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