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Clip: Do Banks Need AI Employees More Than They Do Core Upgrades?
Kastle CEO Rishi Choudhary says banking's next AI breakthrough may come from treating agents as employees rather than software.
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Do Banks Need AI Employees More Than They Do Core Upgrades?
Kastle CEO Rishi Choudhary says banking's next AI breakthrough may come from treating agents as employees rather than software.
27:47
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Do Banks Need AI Employees More Than They Do Core Upgrades?
Kastle CEO Rishi Choudhary says banking's next AI breakthrough may come from treating agents as employees rather than software.
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Five Months in, FedNow Is 'Doing What It Was Planned to Do'
Five months after FedNow® Service launched, Miriam Sheril, head of product, U.S. at Form3, tells PYMNTS that banks need to address technical hurdles and the years ahead will be marked by collaboration between the new payment rail and TCH's RTP® Netwo
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For Banks to Compete With FinTechs, They Need to Act Like One
If you're a financial institution, you have to embrace what FinTechs are doing, which is building frameworks and tools for experimentations, Vish Shastry, chief product officer at Banyan, tells PYMNTS for the series "What's Next in Payments: What is
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Personalizing the Credit Union Experience Can Avoid Members' 'Fight or Flight'
PSCU President and CEO Chuck Fagan, First Tech Federal Credit Union Chief Digital and Technology Officer Mike Upton and PenFed Head of Digital Banking Pari Bose tell Karen Webster that credit unions need to do more to go the extra mile - and keep mem
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How To Keep 'Really Good Ideas' From Crashing The System
There is no longer a "do nothing" option open for FIs caught between consumer demand and regulators' rules, the only way forward is transformation and innovation, CheckAlt CIO Ram Bajaj told PYMNTS. Which is why big banks need to shift fast, or risk
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