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Banks Face Tougher Customer Demands as Digital Frustrations Rise
Gerardo Dada of Catchpoint says banks must see their digital services through customers’ eyes or risk losing their loyalty.
4:21
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Clip: Banks Face Tougher Customer Demands as Digital Frustrations Rise
Gerardo Dada of Catchpoint says banks must see their digital services through customers’ eyes or risk losing their loyalty.
0:59
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Making Digital Resilience a Banking Priority
Catchpoint Field CTO Gerardo Dada joins PYMNTS to share how banks are rethinking resilience in a complex, connected environment.
21:15
