The Concierge Model Comes to Bill Pay
17:45
Paymentus VP Christine Weber argues that bill pay providers must design experiences that account for stress, dignity and trust.
Related Videos
In Need to Know
-
Play video Furniture.com and Flex Pay Turn 77 Stores Into One Purchase
Furniture.com and Flex Pay Turn 77 Stores Into One Purchase
Furniture.com and Flex Pay are trying to make furnishing a room behave more like the project the shopper is actually undertaking.
17:19
-
Play video FGV Capital Says AI Startup Rock Stars Need Different VC Roadies
FGV Capital Says AI Startup Rock Stars Need Different VC Roadies
AI gives founders more runway to establish a viable business. Marcos Fernandez says those changes are putting more pressure on venture firms.
25:16
-
Play video Connected Vendor Networks Modernize Insurance Claim Payouts
Connected Vendor Networks Modernize Insurance Claim Payouts
One Inc's Eileen Carlin says digitization hinges on connecting insurers with the businesses that determine when a claim can move forward.
13:25
-
Play video Synchrony’s Small Businesses Partners Target the Cost of a Missed Yes
Synchrony’s Small Businesses Partners Target the Cost of a Missed Yes
Synchrony and Discount Tire & Service Centers examine how payment timing, merchant data and customer behavior can shape credit decisions.
25:31
-
Play video Surprise Bills Test the Value of Subprime Credit
Surprise Bills Test the Value of Subprime Credit
Concora Credit CMO Jason Tinurelli says credit issuers can use direct consumer insight to identify financial stress before a missed payment.
16:06
-
Play video WEX Says Embedded Payments Are Easier to Launch Than to Scale
WEX Says Embedded Payments Are Easier to Launch Than to Scale
WEX’s Eric Frankovic shares why scaling embedded payments across customers, markets and payment rails is where the real work begins.
11:08