The Concierge Model Comes to Bill Pay
17:45
Paymentus VP Christine Weber argues that bill pay providers must design experiences that account for stress, dignity and trust.
Related Videos
In Need to Know
-
Play video MDEnvoy Channels Jerry Maguire With Agents and AI for Doctors
MDEnvoy Channels Jerry Maguire With Agents and AI for Doctors
MDEnvoy is introducing an agent-led advisory model to help physicians manage contracts, compensation and career decisions.
24:20
-
Play video Platforms That Own Payments Own More of the Customer
Platforms That Own Payments Own More of the Customer
Maverick Payments VP Rachel Costello told PYMNTS that when payments are built directly into a platform, they can open up new revenue.
8:50
-
Play video The Hidden Cost of Swiping Personal Credit Cards for Business
The Hidden Cost of Swiping Personal Credit Cards for Business
Capital One’s Nat Hewett tells PYMNTS that business credit cards improve visibility, control and operational consistency for SMBs.
14:43
-
Play video Why Banks Can’t Rely on One-Time Passwords Anymore
Why Banks Can’t Rely on One-Time Passwords Anymore
Banks rely on one-time passwords, but the next phase of security must be more nuanced, Entersekt CEO Schalk Nolte tells PYMNTS.
12:45
-
Play video Issuers Face a New Reality as Credit Goes Real Time
Issuers Face a New Reality as Credit Goes Real Time
Issuers face mounting pressure to modernize lending infrastructure as customer expectations shift, Paymentology’s Stephen Bowe argues.
14:50
-
Play video David’s Bridal Takes The One-Click Wedding To ChatGPT
David’s Bridal Takes The One-Click Wedding To ChatGPT
David’s Bridal CTO Scott Saeger shares why the wedding industry is becoming the latest proving ground for AI-powered commerce.
21:01