Visa: Issuer Customer Lifetime Value Hinges on Personalization and Real-Time Experiences
32:30
Best-in-class issuers prioritize the features that drive top of wallet and higher customer lifetime value, Neil Mumm of Visa DPS says.
Related Videos
In Fireside Chat
-
Play video Mastercard: Credential Lifecycle Management Helps Merchants Dodge Decline Frictions
Mastercard: Credential Lifecycle Management Helps Merchants Dodge Decline Frictions
You've heard of customer lifecycle management. Turns out credentials have lifecycles, too. PYMNTS discussed the issue with Sumeet Bhatt, SVP of payments optimizations at Mastercard, and the implications for issuers. Here's his POV.
18:00
-
Play video Why This Payments CEO Decided to Become Chief AI Officer Instead
Why This Payments CEO Decided to Become Chief AI Officer Instead
Many businesses claim to be betting it all on AI, but PYMNTS' Karen Webster hears from David Khuat-Duy, founder at Ivalua, who actually is. In fact he's gone as far as to retire his CEO title for a different one: Chief AI Officer. And Khuat-Duy belie
20:00
-
Play video Solvento Eyes AI-Driven Financial Platform for Mexico's Trucking Industry
Solvento Eyes AI-Driven Financial Platform for Mexico's Trucking Industry
Mexico FinTech Solvento just raised $12.5 million to transform liquidity and instant payments to truckers in Mexico's freight industry. Jaime Tabachnik, co-founder and CEO, takes Karen Webster on the journey that envisions an end-to-end platform that
9:58
-
Play video This Bank CEO Says Stablecoins Are the Newest Payment Rail
This Bank CEO Says Stablecoins Are the Newest Payment Rail
There's a new payments rail in town, and it's being built on the blockchain. PYMNTS hears from Miles Paschini, CEO at FV Bank, about his institution's latest integration of PayPal's PYUSD stablecoin, and the challenges and opportunities blockchain of
20:15
-
Play video Why Modernizing Payments Doesn't Always Have to Be About the Cloud
Why Modernizing Payments Doesn't Always Have to Be About the Cloud
Ask 10 people to define payments modernization and you'll get ten answers. At Visa it's about partnerships. With that in mind, Neil Mumm, SVP, GM and head of Visa DPS, tells Karen Webster that the company is partnering with FinTechs and banks to help
20:00
-
Play video How a 'Partner-First' Mindset Forges Bank and FinTech Bonds
How a 'Partner-First' Mindset Forges Bank and FinTech Bonds
Navigating a multi-partner ecosystem is no small feat these days. Weilynn Tan, head of Ecosystem Partnerships, SVP Product Integrations at North, tells PYMNTS that building value through partnerships in the payments industry is a personal as well as
11:43
