Fireside Chat with Chuck Fagan

22:09

Personalizing the Credit Union Experience Can Avoid Members' 'Fight or Flight'

PSCU President and CEO Chuck Fagan, First Tech Federal Credit Union Chief Digital and Technology Officer Mike Upton and PenFed Head of Digital Banking Pari Bose tell Karen Webster that credit unions need to do more to go the extra mile - and keep mem

39:58

Velera’s Chuck Fagan: 'Speed to Member Impact' Is the Only KPI That Matters for Credit Unions

Velera’s Chuck Fagan asks: How quickly can credit unions turn good intentions into something a member actually feels?

25:26

Cash Crumbling As Contactless Takes Flight

PSCU President & CEO Chuck Fagan chats with PYMNTS CEO Karen Webster about the post-pandemic landscape of contactless payments, tighter credit standards and news of the week.

14:36

Real-Time Payments Will Spark Lending's Digital Transformation

In light of the Fed's soon-to-be-launched real-time payments system, PSCU CEO Chuck Fagan tells PYMNTS his view of what the next three years will hold in store for credit unions - and how this rapid commerce will change financial services, and the br

20:00

Velera’s Chuck Fagan: 'Speed to Member Impact' Is the Only KPI That Matters for Credit Unions

Velera’s Chuck Fagan asks: How quickly can credit unions turn good intentions into something a member actually feels?

8:45