The Customer Experience Failure Companies Already Have the Data to Fix
3:50
Paymentus’ Chris Trainor says persistent identity can turn scattered data into real-time context, improving service and fraud controls.
Related Videos
For "Companies Can"
-
Play video Take The Long View: Today's CFOs Must Make Sure Companies are 'Built to Last'
Take The Long View: Today's CFOs Must Make Sure Companies are 'Built to Last'
In the face of a myriad daily challenges and unexpected risks that can threaten the business, Plastic CFO Amir Jafari says it's important for his C-suite counterparts to also be strategic, with a long-view approach that establishes back-office proces
14:52
-
Play video Clip: AI Agents Chase Invoices Faster Than Finance Teams Can Dial
Clip: AI Agents Chase Invoices Faster Than Finance Teams Can Dial
Billtrust’s Dave Ruda says the company’s AI models aim to make collections faster, more consistent and more compliant.
0:47
-
Play video Voice Tech Holds Key to Unlocking Full Potential of Biometric Security
Voice Tech Holds Key to Unlocking Full Potential of Biometric Security
Collin Davis, chief technology officer of Pindrop, tells PYMNTS that advances in voice biometrics can unlock devices' potential to create seamless, secure customer experiences across any number of financial use cases. But first, companies have to clo
22:59
-
Play video Time to Face the Facts On Failed Payments and Subscriber Churn and the AI/ML Remedies That Can Fix Them
Time to Face the Facts On Failed Payments and Subscriber Churn and the AI/ML Remedies That Can Fix Them
Churn is corrosive to subscription commerce firms, and doubly so when the company doesn't know that the culprit is often declining payments from perfectly good customers due to poor visibility into transactions. FlexPay CEO Darryl Hicks recently disc
25:55
-
Play video AI Agents Chase Invoices Faster Than Finance Teams Can Dial
AI Agents Chase Invoices Faster Than Finance Teams Can Dial
Billtrust’s Dave Ruda says the company’s AI models aim to make collections faster, more consistent and more compliant.
4:45
-
Play video Inside Foursquare's Pivot from Customer App to Location Data Powerhouse
Inside Foursquare's Pivot from Customer App to Location Data Powerhouse
Gary Little, CEO and president of Foursquare, tells Karen Webster that predictive location-based data can help companies across all verticals craft apps that enable seamless, omnichannel experiences amid the pandemic's new normal of localized commerc
26:18