Payments Modernization Starts With Consumer Insight
12:27
Green Dot Chief Product Officer Melissa Douros says user feedback has emerged as the company’s most important unsung hero.
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Play video Payments Modernization Starts With Consumer Insight
Payments Modernization Starts With Consumer Insight
Green Dot Chief Product Officer Melissa Douros says user feedback has emerged as the company’s most important unsung hero.
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Jamison Jaworski, GM-SVP of retail and Green Dot Network at Green Dot, and Nicole Haskins, vice president, electronic billing and payment solutions and innovations at Paymentus, tell PYMNTS that connecting retail locations and instant payments makes
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Play video Green Dot Says Speed, Not Swag, Wins Customer Loyalty
Green Dot Says Speed, Not Swag, Wins Customer Loyalty
Green Dot’s Renata Caine explains why the post-purchase experience, from frictionless checkout to instant refund, now defines brand loyalty.
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Play video Banks Find Trust Is Still the Hardest Algorithm to Crack
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Green Dot Chief Product Officer Melissa Douros emphasized that transparency, fairness and oversight must guide AI adoption.
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Play video Clip: Green Dot Says Speed, Not Swag, Wins Customer Loyalty
Clip: Green Dot Says Speed, Not Swag, Wins Customer Loyalty
Green Dot’s Renata Caine explains why the post-purchase experience, from frictionless checkout to instant refund, now defines brand loyalty.
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