Banks Find Trust Is Still the Hardest Algorithm to Crack
4:55
Green Dot Chief Product Officer Melissa Douros emphasized that transparency, fairness and oversight must guide AI adoption.
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Play video When Machines Decide: Winning Back Trust in AI Finance
When Machines Decide: Winning Back Trust in AI Finance
In this session, Green Dot’s Chief Product Officer Melissa Douros explores how banks and FinTechs can fight disinformation, design with transparency and ethics and build the guardrails that win back trust.
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Play video Clip: Green Dot Says Speed, Not Swag, Wins Customer Loyalty
Clip: Green Dot Says Speed, Not Swag, Wins Customer Loyalty
Green Dot’s Renata Caine explains why the post-purchase experience, from frictionless checkout to instant refund, now defines brand loyalty.
0:47
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Play video Green Dot Says Speed, Not Swag, Wins Customer Loyalty
Green Dot Says Speed, Not Swag, Wins Customer Loyalty
Green Dot’s Renata Caine explains why the post-purchase experience, from frictionless checkout to instant refund, now defines brand loyalty.
12:49
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Play video Earned Wage Access Pulls Embedded Finance Into Everyday Life
Earned Wage Access Pulls Embedded Finance Into Everyday Life
Green Dot’s Renata Caine says embedded finance success depends on transparency, risk management and surfacing financial experiences.
4:28
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Play video Green Dot Says Speed, Not Swag, Wins Customer Loyalty
Green Dot Says Speed, Not Swag, Wins Customer Loyalty
Green Dot’s Renata Caine explains why the post-purchase experience, from frictionless checkout to instant refund, now defines brand loyalty.
4:03
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Play video Fireside Chat - Daniel Eckert, Green Dot
Fireside Chat - Daniel Eckert, Green Dot
Put in the Airpods and throw a log on the fire as Daniel Eckert, Green Dot EVP and Chief Product, Strategy and Development Officer, conjures his former Walmart tech role as he explains Green Dot's vision of a challenger bank for the mass market.
16:13
