Green Dot Says Speed, Not Swag, Wins Customer Loyalty
12:49
Green Dot’s Renata Caine explains why the post-purchase experience, from frictionless checkout to instant refund, now defines brand loyalty.
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Green Dot Chief Product Officer Melissa Douros emphasized that transparency, fairness and oversight must guide AI adoption.
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Play video Green Dot Says Speed, Not Swag, Wins Customer Loyalty
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Green Dot’s Renata Caine explains why the post-purchase experience, from frictionless checkout to instant refund, now defines brand loyalty.
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Play video Fireside Chat - Daniel Eckert, Green Dot
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Put in the Airpods and throw a log on the fire as Daniel Eckert, Green Dot EVP and Chief Product, Strategy and Development Officer, conjures his former Walmart tech role as he explains Green Dot's vision of a challenger bank for the mass market.
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Play video When Machines Decide: Winning Back Trust in AI Finance
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In this session, Green Dot’s Chief Product Officer Melissa Douros explores how banks and FinTechs can fight disinformation, design with transparency and ethics and build the guardrails that win back trust.
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